飛航服務總臺108年年報

/ 15 14 飛航服務總臺 108 年年報 2019 Annual Report III. Re-signed the Z401 Route Memorandum with Fukuoka FIR On March 15th, 2019, ANWS has signed the Z401 Route Memorandum with Fukuoka Area Control Center, adjusted the separation minima for aircraft handoff at the same altitude, and lifted the original level restrictions in order to improve aviation safety, air traffic flow and air traffic control services of both parties. IV. ATS Inter-facility Data Communication (AIDC) with Manila FIR was implemented Since 2012, the AIDC function has been implemented separately with Japan, Hong Kong, Shanghai, and Guangzhou FIR. ANWS has achieved the goal of implementing the AIDC function with all the neighboring regions after implementing AIDC function with Manila on December 5th, 2019, for the purpose of improving air traffic management services between neighboring regions, and ensure the correctness of air traffic data transfer. V. Emergency response and medical assistance In addition to providing Air Traffic Control services, all ATC units are prepared to handle abnormal or emergency situations during takeoff and landing such as bird strikes, mechanical failures, and sick passengers' assistance. This ensures the safety of passengers and aircraft. A total of 364 emergency situations (including sick passengers' assistance, bird strikes and mechanical failures) were handled in 2019. VI. Commissioned Assessment of ATC Workforce and Working Position To cope with the increasing air traffic demand in Taipei FIR and continuous expansion of Taoyuan International Airport, the human resource allocation of air traffic control has been re- evaluated by a contracted specialist team. From June to August 2019, ANWS has conducted two phases of on-site inspections on various types of air traffic control units. In July 2019, the case studies of countries such as Thailand, Norway and Oman have been collected as reference. In December 2019, the final report was completed in order to provide suggestions on management of training, senior controllers, operating concepts, shift management systems, and human resource allocation principles for future air traffic control system in Taipei FIR, as well as to keep in line with human resource requirements for air traffic control in Taipei FIR. VII. Competency assessment of Radar Controllers Since 2015, competency assessment was carried out yearly on Air Traffic Controllers, namely to Radar Controllers, Coordinators and Shift Supervisors. In 2019, the 2nd round of assessment on Radar Controllers was conducted in order to ensure that the controller meets operating standards, identify and improve the weaknesses of operations, and encourage colleagues on self-learning and self-improvement. From April to August 2019, 24 sessions for 110 staff members were assessed in total.

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