飛航服務總臺108年年報

/ 53 52 飛航服務總臺 108 年年報 2019 Annual Report 3. Focus on responses to user needs and improve air traffic services • Strengthening of interactions and communication between ANWS and civil aviation operators, and military units as well. Through enhancement of the functions of the Aeronautical E-Service (AES) and Aeronautical Meteorological Service Page (AMSP), and organizing of user training and relevant meetings to ensure the provision of sophisticated and customized services in line with user needs. • Carrying out of satisfaction surveys to gain a better understanding of customer demands as the basis for constant improvements and advancements. 4. Constant monitoring and analysis of international trends to bring local air traffic services in sync with international standards • Continue to attend meetings held by CANSO and the East Asia Air Traffic Management Coordination Group (EATMCG) in order to stay on top of regional developments and actively keep track of new trends and plans from the International Civil Aviation Organization (ICAO). • Continue to keep a close watch on the progress of ICAO's Global Air Navigation Plan (GANP) and Aviation System Block Upgrades (ASBU). Through technical exchange with other countries and aviation related international conferences, acquire information on the development of ATS technology and ATS operations, so that the ANWS operations, facilities and regulations are in line with global aviation planning and standards. Plan ahead to implement a new generation of air traffic management system to cater to the need of Taipei FIR. • Keep close attention to the latest ICAO regulations and recommendations, plan the next generation aeronautical meteorological service system, aeronautical information service system, set up the ICAO Meteorological Information Exchange Model, so that the ANWS operations are in line with global aviation development trends. • Active adoption of collaboration and information sharing mechanisms such as Airport Collaborative Decision-Making (Airport CDM), Regional Air Traffic Flow Management (Regional ATFM), and System Wide Information Management (SWIM) – The goal lies in enhancement of operational effectiveness and air traffic safety through data sharing and exchanges in collaboration with ground service providers, airlines, airports, and neighboring communities.