飛航服務總臺106年年報

44 飛航服務總臺年報 2017 Annual Report 三、瞭解用戶需求,精進飛航服 務作為,提升滿意度 加強與民航業者及軍方等單位溝通互動, 提供符合使用者需求之服務。 持續強化航空情報及航空氣象服務網功 能,並辦理相關用戶訓練及會議,提升 滿意度。 四、積極參與國際會議與交流, 持續瞭解國際及區域飛航服 務發展趨勢 持續參與民用飛航服務組織( Civil Air Navigation Services Organisation,CANSO ) 與非正式東亞飛航管理協調小組( the East Asia Air Traffic Management Coordination Group, EATMCG )等相關會議,掌握國 際 民 航 組 織( International Civil Aviation Organization, ICAO )之新政策趨勢及區域 發展之最新狀況。 3. Understand user requirements, improve air traffic services, and increase satisfaction Enhance communication between civil and military aviation entities in order to provide services that meet the needs of airspace users. Enhance the functionality of Aeronautical E-Service and the Aeronautical Meteorological Service Page, and organize user training and meetings to increase satisfaction. 4. Actively attend international forums to keep updated on development and trends in air traffic services Continue to attend meetings held by CANSO and the East Asia Air Traffic Management Coordination Group (EATMCG) in order to stay on top of regional development plans from the International Civil Aviation Organization (ICAO).

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