飛航服務總臺106年年報

總 臺 組 織 施 政 服 務 收 入 未 來 大 事 附 錄 21 「我（們）所認為的安全」創意短片製作競賽 "What We Perceive as Safety" creative film contest 啟用 SERA Launching SERA Hosting internal SMS training courses: "ATS Safety Management Training" and "Auditor Recurrent Training", two sessions were held for each course with a total of 72 staff members participated. "Introduction to Safety Management System" course was also delivered in 15 sessions of the ATS Personnel Annual Recurrent training. VI. Establishing the Safety Event Reporting and Analysis System The Safety Event Reporting and Analysis System (SERA) was launched on September 27th, 2017. SERA is designed to continuously collecting and accumulating data for the safety database, which is used as a tool for monitoring long-term risks and for performing trend analysis. ANWS also enacted the SERA Account Management Guidelines and amended ATS Safety Management Voluntary Reporting Guidelines. The system's Voluntary Reporting function, Qualifications management function, and KPI record and management functions are now accessible. 舉辦「飛航服務安全管理訓練」及「飛航 服務安全符合性查核複訓」等各 2 梯次， 參訓人次計 72 人；相關飛航服務人員年度 複訓講授「安全管理」課程計辦理 15 梯次。 （六）建置飛航服務安全管理資訊系統 為持續蒐集並累積安全資料庫，做為長 期風險監控及趨勢分析工具， 106 年 9 月 27 日正式啟用飛航服務安全管理資訊系 統（ Safety Event Reporting and Analysis System, SERA ），並函頒「飛航服務安 全管理資訊系統帳號管理作業要點」， 修正「飛航服務安全管理自願報告作業 要點」 AB 版。 已陸續啟用「自願報告」功能、「訓練 / 證照 / 席位查核」（ Qualifications ）人員 資格管理功能及「關鍵績效指標（ KPI ）」 紀錄與管理功能。